Showing posts with label columbia university. Show all posts
Showing posts with label columbia university. Show all posts

Monday, October 13, 2008

Healthy Eating in Shenzhen

Ever since I returned to Shenzhen from my incredible Olympics trip to Beijing, I have put myself on the Mike-diet/exercise plan. It is a strict regiment combining working out, health living and healthy eating. When I implemented my plan back in college, it worked wonders. I lost weight and increased my muscle mass - perfect for spring break at the beach.

One of the most difficult things to keep up with during my diet is eating healthy. Back in college, although John Jay dining hall and all the other Columbia University places for food wasn't overwhelmingly great, they still provided a lot of options for low-calorie diets. I could go in, pick up some grilled chicken at the salad bar with some egg whites. In restaurants, there were always options for meals that were more healthy - low in cholesterol, low fat/oil and low calories.

Food in China is much harder to deal with. Unless I cook the meal myself, I really don't have too much confidence in the contents of food... healthy-eating wise. Don't get me wrong, Chinese food is clean, really delicious and cheap, but on the oil usage side, it leaves something to be desired.

With the price of food skyrocketing in recent months, its only logical that small restaurants would want to conserve costs in every way possible. This presents even more problems with a healthy-eating lifestyle.

Here are some of the issues I've been experiencing.
  • Often times dishes are covered in oil and are high in salt content. Salty foods makes you want to eat more rice = hidden calories
  • Lots of dishes are smothered in thick, rich sauces. While these sauces taste awesome, they are another source of hidden calories.
  • The price of pork has increased by more than 50%. This means restaurants use more fatty pork in their dishes than they would traditionally to reduce cost.
  • Restaurants sometimes use old cooking oil that has been used in friers. As with the same problem in McDonald's fries, repeated use of the same oil is unhealthy.
  • Eating at Chinese restaurants can be problematic with regard to portion. After having a little bit of a lot of different dishes in a potluck/communal way, its really difficult to measure how much you are eating.
  • Only relatively healthy American establishment is Subway. Since I live more than 5 miles away, it's not a viable option.
The only main restaurant I order food from is a local Korean restaurant. The selections are cheap and diverse while carolie and fat content stays low. Kimchee soups only cost 20RMB with starter dishes and rice. Not a bad deal. Other than the Korean restaurant, I usually cook at home. While I make just about the same things as local restaurants make, I can better control the quality. By using olive oil (100RMB/liter), less salt and sauces, it's the best way to eat healthy in Shenzhen.

Here are the main foods that I rely on available at the local supermarkets:
  • Boneless chicken breast is available everywhere. Although Chinese people generally love pork, for some reason, stores sell chicken breast too. For about 6RMB, I can get a healthy portion that I cook on the George Foreman grill after marinating it in soy sauce.
  • Canned tuna is widely available as well, but a little expensive compared to the US. Individual cans go for about 11-14RMB at the foreign foods aisle.
  • Salads are big for me. Since veggies are relatively cheap, its a good way to eat healthy. The only thing is dressing selection is limited. This means, I buy dressing every time I'm back in the USA.
  • The availability of cheap sandwich meats have been a recent phenomenon. Pastrami, ham and beef ham cost about 7RMB for 10 circular slices. Place that in some mutigrain bread with some mustard and it kind of feels like the US.
  • For drinks, I stick with Dole OJ (16RMB fora typical jug), water and the recent introduction of Coke Zero to the Chinese market.

Sunday, March 18, 2007

I Want Delivery!

I really like my Shenzhen apartment. It is nice, clean and just the right size for me. It has all of the appliances and furniture that I need and even a nice sized gym on the 5th floor (I live on the 27th). It is a 10 min walk to the pedestrian-only shopping area (老街) and the bus to work stops immediately outside the building. Oh yea, I almost forgot… check out the view.

My only complaint about my apartment is the lack of restaurants downstairs. There are a couple of mom & pop noodle places but that’s about it. To get any selection of restaurants, I need to walk at least 5-7 minutes away. Most of the time, a 5 min walk in China isn’t a big deal. However, when I’m hung over and don't want to get out of bed (like most Sundays), I just want something, anything.

Solution: Delivery.

Before living here in China, I had thought that delivery did not exist here. I have a lot of family who live in Beijing, Harbin and Shanghai. I have never seen any of them order delivery and/or even have delivery menus. I was pleasantly surprised that it at least exists in Shenzhen. Because labor is so cheap here, many restaurants have a couple of people specifically for delivery purposes in the neighborhood. Although I don't imagine it to be Justin-Timberlake-popular, like it is around the Columbia University campus (oh how I miss eating Chinese Wai Lee) it is still most definitely needed.

Every couple of days when I’m walking in and out of my building, I see delivery people bringing food in. As a relatively new resident, without any knowledge of which restaurants deliver, I make an effort to talk to these delivery people and get a menu from them. What’s interesting is that after talking to delivery people on more than 40 different occasions, I have only obtained 1 menu.

Only 1. That’s it.

What are these people doing not carrying menus around when they’re fulfilling an order? I don't understand it. In a selfish sense, I want the added convenience to get some food without getting out of the apartment. But from a business perspective, how can these restaurants not require these people to carry tons of menus on them. This would not only be a good way to market their restaurant, but it would give the non-cooking population somewhere to order from.

Above all, how has any restaurant owners recognized that no one else is doing it and they can almost corner neighborhood market for delivery? My neighborhood has 4 buildings, 26 residential floors in each building and 12 apartments on each floor. Assuming that there are 2 people living in each apartment (a low estimate) the total number of people is 2500 in this building complex alone. Combine the 5 other complexes around me together, and it’s a sizable customer base for a small restaurant.

As a veteran of Columbia University fast food, I can only describe the competition for take-out as a war.

Here are the details:

  • Basically all of the restaurants post on online menu websites like dogears.net, menupages.com, so that people can have quick access to their menus.
  • Some places even list on services like Campusfood.com where the order can be made directly online, quickly and easily.
  • Restaurants advertise on billboards, newspapers, ect.
  • Every order has at least 1 menu in the delivery package.
  • Some restaurants even use their menu as an invoice/bill for the customer with the ordered items highlighted.
  • All delivery people have menus with them at all times. They place these everywhere, especially at the outside door to an apartment building.
  • Rivalries and aggressive tactics were used by the 3 local Chinese delivery places. Every time one place made a delivery to a dorm building, they would take all of the other 2 restaurants’ menus and replace them with their own. Talk about cutthroat.

All of these practices in Columbia University and NYC in general are geared to maximize the exposure of the restaurant in a competitive landscape as well as make it convenient for the consumer to order delivery. This is life in a mature marketing environment.

Now if only any Chinese companies can take a hint and figure stuff out, I might be able to order from them instead of going to McDonald’s.


Saturday, January 20, 2007

Chinese Small Business Taxation

For those of you who haven’t lived in the UWS of Manhattan or haven’t gone to school at Columbia, you probably don't know that much about Koronet's pizza.

Koronet's Pizza- between 110th and 11th on broadway is THE best pizza in nyc. TRUST ME. just go there. their pies are about 3.5' in diameter, and the slices are almost two feet long... fun! cheap! a definite neighborhood hangout if there ever was one.
http://www.citynoise.org/article/71

This place is small, cozy and friendly. The Hispanic guys behind the counter are quick and efficient and after a couple of drinks themselves, they become very generous. The best part about Koronet’s (aka K-nets) is that during the weekend, it is open until 3am. During my college days, I definitely made many a trips there for a last minute pit-stop before going to bed after drunken night bar-hopping the Columbia neighborhood. In fact, the first night I spent at Columbia included drinks at the West End (RIP) and pizza at Koronet’s. That greasy pizza just hits the spot.

The Chinese version of Koronet’s pizza is the neighborhood sidewalk barbeque. These are small mom and pop operations on the side of the street where all they need is a makeshift grill, meat and veggies on a stick, and a few chairs and tables. No matter where you go in China, you’ll find these little operations EVERYWHERE.

Last night I was walking around with my cousin, Simon, just south of the Shanghai Hotel (上海宾馆) in Shenzhen. We had already been drinking for a while, but wanted to go buy some snacks for the night. After getting our assortment of chips, crackers, cherry tomatoes and tangerine oranges, we started walking back to the KTV room all our friends were at.

In the middle of our walk, Simon decided to stop at one of these little bbq places and get some chicken wings. While waiting for the thing to cook, we hung out and chatted. The husband/wife team operating the place were very nice people. They gave us chairs while we waited and chatted with us. Being interested in their little business, I asked them about how easy it was to make money. It turns out that the margins were decent 30% to 40% but most of the profit depended on the volume of sales. In a given weekend night, they could sell as much as 700 yuan worth of food (remember: each the individual bbq skewers cost between 2 and 5 yuan. That’s a pretty decent side business for migrant workers trying to make a buck or 2 at night.

Before we were done with the conversation, we discussed the costs of the coal, the veggies and meat, ect. The highest costs came from the meat they buy as well as their makeshift bbq grill. Each one of these stainless steel U-shapped sheets cost about 3 yuan each. However, they prepare a lot of them each night.

Without understanding the reasons behind that (I was a little tipsy), the husband, who was in charge of the grill quickly took the top grill piece of and placed it (with the meat) away from the grill. A split second later, a pickup truck/minivan with 3 guys quickly stopped right next to us. A person came quickly came out, went over to the makeshift grill and dumped the coals on the ground. In my confusion, I thought these people worked for the little business and were going to help them change their coal to a new batch. However, after the guy dumped the coal out, he went back into his car and drove off.

What just happened!?!?

“Why did a guy jump out and dump your coal on the ground?” I asked.

The husband/wife explained that those guys were cops who’s job was to enforce business permits. Since they did not have one and were doing their own thing on the street, they were something illegal. Who knows what kind of “cops” they were.>

Not completely understanding, I asked, “why didn't he just destroy your stand and throw your food on the ground?”

It turned out that these police never were violent, but only confiscated the different 3yuan makeshift grills. Without going into too much detail, the couple just continued saying how difficult it was to make money, while simultaneously placing the dumped coals back into the makeshift grill to finish our chicken order.

Before our food was done, the same truck made a U turn and came back in our direction. I could see it coming for a ways away and I became quite nervous for the couple. They don't make that much money in the business and have to constantly look over their back in search for police who could, at any time, screw them over.

After Simon’s chicken finished cooking, were continued walking back towards our private room singing KTV. Before we could walk too far, a different van pulled over. This time, the husband quickly ran over to his supply of grills to replace the one that was about to be confiscated. While stopped to watch from a distance, the husband quickly went back to his stand with his brand new grills before the police even left.

“What the hell is he doing,” I asked Simon. “Isn’t his new grill going to be taken away too?”

Before he could answer, the husband walked over to the police man who was confiscating his grill and GAVE him his new one!

WHAT JUST HAPPENED?! WHAT IS GOING ON?!

While walking with Simon and talking about this, I finally understood what was going on:

  • The police officers could never arrest any of these people because there are just soo many of them. In the general area I was in, there were at least about 1000 different little bbq’s being run at that time of night. The jails can’t hold that many people.
  • It was not in the officer’s interest to tear up the stand. It’s his job to deter these kinds of business, but in actuality, these officers were probably from the countryside as well and knew how hard it was to earn money.
  • The business owners know that the officers have a certain “quota” for confiscated grills per night. Therefore if they just gave the officers the grill and extra ones, the officers would 1. leave them alone, 2. leave others alone and 3. not come back in a while. I kind of compare this to American State Troopers and their monthly “quota” for speeding tickets.
  • A specific system of conduct has been created for these interactions…a social contract, if you will, between the illegal businesses and the police.

A couple of hours after this event, I revisited it with Simon while we were playing pool. He added something very interesting to the situation.

It seems that after the teams of 3 would confiscate about 50 grills per night. Afterwards, they would SELL the grills back to the operators of these businesses the next day for 3yuan!

HAHA. How crazy is this? It kind of reminds me my senior year International Politics class when we analyzed the illicit economies in Kosovo in the late 1990s. (If you don't know, a black market was formed where one side was basically supplying the other side with weapons that was shooting back at them.)

I really think this event shows how business is done in China. Of course, it’s true that not all business leaders and government officials are corrupt, but from my experience, it seems semi accurate.

For any business to be able to operate properly, it needs

  • to find a good market (people wanting munchies after going out at night)
  • to make decent margins/profit
  • to work within the establish social standard of interaction between the government and the specific industry
  • to “pay off” the proper people, whether its for building permits or restaurant licenses (the 3 yuan grills) so that they don't bother you too much

Ultimately, its true that the officials always have the upper hand. In this story, they confiscated the grills and resold them back to the businesses, only to confiscate them later…a revolving cycle. The funny thing is that this governmental advantage is very much part of the Chinese tradition where the government will, do and should profit from any of its businesses making a profit. Think of it as a tax…